UX&UI

user experience design as the study of users in their context in order that others can design tools so that the users can complete tasks to achieve goals.

  • users 用户
  • tools 工具
  • context 用户的操作场景
  • tasks 使用户完成任务
  • goals 从而实现目标

Accessible Design

辅助功能设计是努力使产品容易使用并且可以被所有的人都使用,无论他们是否有残疾

参考链接

Accessibility and Usability - Design Guidelines (Google)

Accessibility for iOS Developers(Apple)

Web Content Accessibility Guidelines 2.0

SEE Chrome Extension

Myth: Accessible Sites are Ugly (UXMyths)

Accessible Design Palettes

Personas and User Flows

  • Sketch,Name 人物素描、照片、名字
  • Demographic info,Behaviors 个人信息及与你产品有关的任何动作
  • Pain Points,Needs 尝试按照痛点、需求和行为来区分客户
  • Solutions 为用户准备各种方案

案例

Grocery Shopping App User Flow

Grocery Shopping App Personas

参考链接

How to Design User Flows

Mobile Checkout Flow

User Experience

Homepage

一个优秀的网站主页应该回答以下这些问题:

  • What is this?
  • What is being offered?
  • What can I do here?
  • How do I start?
参考链接

15 Examples of Brilliant Homepages

5 Homepage Design Best Practices

9 Steps to Optimize Your Homepage

A/B Testing Headlines on the Highrise Signup Page

Forms

  • keep it simple 用户更喜欢简单直观的表单
  • validate user input and provide feedback 使用户输入有效的内容并且提供反馈
  • always test your forms 测试你的表单系统
参考链接

Optimizing Forms for Greater Conversion

Mobile Form Design Strategies

User Experience and the Credit Card Payment Form

5 Design Tips to Prevent Shopping Cart Abandonment

Notifications

Notifications 可以采取不同的形式:text,email,push,icon,vibration,banner,alerts.为确保整体的用户体验,你需要仔细思考每隔多长时间提醒用户并且以什么样的方式来通知用户

  • Control 控制
  • Feedback 提供反馈
  • Customization 个性化定制
  • Frequency&Reward 定期消息提醒和奖励
参考链接

The Psychology of Notifications

User Friendly Notifications

User Feedback

引导用户研究来改善自己的经营理念以及何时获取用户反馈并且如何对其作出响应

  • Survey 将调查整合到产品中
  • Social Media 社交媒体可以将客户与你的品牌联系到一起
  • Ratings 定量定性地分析用户对你的产品的想法
  • Customer Support 使客户支持所有人的工作
参考链接

Better User Research through Surveys

Increase Mobile App Reviews

User Experience Design Resources

UX Archive

explore how others approach designing for specific tasks

Blogs, Weekly Learning

Product Psychology (Nir Eyal and many experts on user behavior)

UX Myths

52 Weeks of UX

Articles

Top 3 Common Usability Issues (Invision App) related webinar: The 7 Most Common Usability Issues (Invision App)

Unbreakable Laws of User Interface Design

Web Design Usability Lessons Learned (AirBnB)

Design for Delight (52 Weeks of UX)

Why Invest in User Experience and Research?

What are the best steps to teach yourself UI/UX Design (Quora)

Books

UX Lean Startups Experience Research

Don't Make Me Think

Rocket Surgery Made Easy (How to do User Testing)

Information Architecture for the World Wide Web

A Practical Guide to Usability Testing

Defensive Design for the Web

The Persona Lifecycle: Keeping People in Mind Throughout the Product Design (Interactive Technologies)